This World Bank report analyzes how Philippine insurers adapted to COVID-19 and how their inclusive insurance models helped maintain resilience for over 38 million microinsurance policyholders. The study highlights product innovations, digital transformation, and lessons for future crisis response through inclusive insurance strategies.

Details how Zambia created an inclusive insurance ecosystem through coordinated efforts and industry-wide stakeholder engagement. Zambia's Technical Advisory Group (TAG) led a structured process to align stakeholders, catalyze innovation, and grow the microinsurance market.