Pioneer Microinsurance in the Philippines built a strong customer-centric culture by leveraging client data and insights and embedding customer-focused behaviors across the organization. This approach improved the customer experience, strengthened client value, and drove significant business growth, including higher policy renewals and expanded outreach.

India's national public health insurance scheme for the poor, offering smart card–enabled, cashless hospitalization to over 37 million low-income families. This flagship initiative aims to enhance access to healthcare and financial protection for the most vulnerable populations across the country.