Information on the Kenya Agriculture Insurance Program developed in partnership with APA Insurance. The overview includes pricing structures, government subsidy mechanisms, challenges in implementation, delivery models, and overall performance metrics. The case outlines key lessons learned from executing a national climate risk microinsurance scheme in a Sub-Saharan African context and provides insight into scaling agricultural resilience through public-private collaboration.

Pioneer Microinsurance in the Philippines built a strong customer-centric culture by leveraging client data and insights and embedding customer-focused behaviors across the organization. This approach improved the customer experience, strengthened client value, and drove significant business growth, including higher policy renewals and expanded outreach.