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Microinsurance and Social Protection: Fiji Country Case Study

WFP and UNCDF piloted cyclone parametric insurance in Fiji for ~325 vulnerable households. This macro–micro model enabled payouts via mobile wallets within 3–5 days after disasters, offering financial protection to the poorest social welfare recipients.

Pioneer Microinsurance: Building a Business around Positive Customer Experience Pays Off

Pioneer Microinsurance in the Philippines built a strong customer-centric culture by leveraging client data and insights and embedding customer-focused behaviors across the organization. This approach improved the customer experience, strengthened client value, and drove significant business growth, including higher policy renewals and expanded outreach.