COVID-19 and the Insurance Industry: Why a Gender-Sensitive Response Matters. This guidance note explores how the COVID-19 pandemic affected the gender gap in insurance access and services. It identifies four key areas where applying a gender lens can improve customer-centricity: operational practices, brand communication, product innovation, and new distribution channels. With practical insights from IFC's Women's Insurance Program, the paper offers a roadmap for insurers to better serve women during and beyond crisis periods.

Describes FCMBeta Health, a women-focused micro health insurance product in Nigeria, bundled with micro-loans, offering hospital cash and maternity coverage. Over 90,000 enrolled by 2025.

The case for insuring women for a better tomorrow. Green Delta Insurance Company (GDIC), a private non-life insurer in Bangladesh, partnered with IFC and others to design targeted insurance solutions for women. This note explores why women represent a key growth segment, how GDIC tailored its approach for Bangladeshi women, and the lessons learned from implementing this gender-inclusive strategy in the local market.

MicroEnsure bundled insurance with mobile loans and airtime in 15 countries. By 2016, this model had scaled to reach over 40 million clients and included 200+ insurance products. It illustrates a high-impact approach to mobile-enabled microinsurance delivery with large-scale outreach.

Insular Life, Philippines – This case study showcases how Insular Life (InLife), a leading life insurer and health maintenance organization in the Philippines, partnered with IFC and the Women Entrepreneurs Finance Initiative (We-Fi) to better serve Filipino women. Their gender-focused strategy positions InLife as both an inclusive insurer and an employer of choice for women. The report outlines their journey toward creating more accessible insurance solutions, workforce empowerment, and long-term impact on women's financial resilience.

In 2007, Britam, a Kenyan financial group, launched its first microinsurance product for low-income customers. Over 11 years, Britam built a profitable microinsurance business unit covering more than 700,000 lives by 2017. This case study distills key lessons from Britam's journey to guide other insurers in serving traditionally excluded markets.

Information on the Kenya Agriculture Insurance Program developed in partnership with APA Insurance. The overview includes pricing structures, government subsidy mechanisms, challenges in implementation, delivery models, and overall performance metrics. The case outlines key lessons learned from executing a national climate risk microinsurance scheme in a Sub-Saharan African context and provides insight into scaling agricultural resilience through public-private collaboration.

In 2019, MiCRO and SBS Seguros, in partnership with Bancamía, launched "My Protected Investment", a microinsurance product for SMEs that combines index-based and traditional coverage. Three years after Colombia's first parametric insurance launch, the initiative had already reached almost 120,000 low-income beneficiaries, providing protection against hazards such as excess rain, drought, and earthquakes, while expanding access to underserved urban and rural clients.

Pioneer Microinsurance in the Philippines built a strong customer-centric culture by leveraging client data and insights and embedding customer-focused behaviors across the organization. This approach improved the customer experience, strengthened client value, and drove significant business growth, including higher policy renewals and expanded outreach.

SEGURÍSIMO is a low-cost, easy-to-claim modular insurance product designed to serve vulnerable and traditionally excluded populations in rural areas. It offers coverage for both the policyholder and the beneficiary, emphasizing accessibility and inclusivity. The product's modular design allows flexibility in tailoring benefits, and its streamlined claims process helps reduce barriers to access. This case reflects an impactful initiative in Colombia aimed at enhancing social protection for underserved groups.

The document presents a case study on Skyline Partners' FatTrack™ parametric insurance solution, designed to protect Jamaican Co-operative Credit Unions (JCCUL) from financial risks associated with major hurricanes. Utilizing independently reported wind field data, the solution offers precise and timely payouts, as demonstrated during Hurricane Beryl.

A snapshot of global microinsurance market trends, products, client types and regional performance, based on landscape studies.

WFP Nicaragua implemented a risk-layered insurance approach through the R4 Rural Resilience Initiative and sovereign CCRIF coverage.