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Case brief: ALM SEGUROS

Case brief: ALM SEGUROS. This presentation introduces ALM Seguros as one of the pioneering microinsurance companies in Brazil. The company focused on delivering accessible life and funeral insurance to underserved communities, building trust through affordable premiums and simplified claims. The case illustrates how early entrants in the Brazilian market paved the way for inclusive insurance by aligning product design with local needs and regulatory frameworks.

Case brief:TUNAJALI

Case brief: TUNAJALI. "Tunajali" — meaning "we care about you" — is an inclusive e-commerce insurance initiative developed to serve low-income customers across Latin America and the Caribbean (LAC). The program leverages digital platforms to provide accessible health insurance, with a focus on simplifying enrollment and claims processes. It demonstrates how tech-enabled delivery models can overcome traditional barriers and scale protection for vulnerable populations.

Empowering Women Smallholder Farmers through Digital Microinsurance

Photo essay by ADFI and Pula showing gender-inclusive insurance design using mobile platforms and bundled climate microinsurance products across Kenya, Nigeria, and Zambia.

IFC Inclusive Business Case Study: MicroEnsure

MicroEnsure bundled insurance with mobile loans and airtime in 15 countries. By 2016, this model had scaled to reach over 40 million clients and included 200+ insurance products. It illustrates a high-impact approach to mobile-enabled microinsurance delivery with large-scale outreach.

Insurance Automation by Lead Foundation in Egypt

Insurance automation initiative led by Lead Foundation in Egypt, exploring how digital systems can enhance access to inclusive life insurance. The case outlines the broader poverty and economic context, key capacity-building interventions, implementation strategy, and an honest reflection on both the successes and challenges faced. It also discusses project outcomes and lessons learned, offering a blueprint for tech-enabled insurance in underserved regions.

Making a profitable inclusive insurance business: a case study of Britam, Kenya

In 2007, Britam, a Kenyan financial group, launched its first microinsurance product for low-income customers. Over 11 years, Britam built a profitable microinsurance business unit covering more than 700,000 lives by 2017. This case study distills key lessons from Britam's journey to guide other insurers in serving traditionally excluded markets.

OKO for UN WOMEN & UNCDF: Case study

An index-based crop insurance product tailored specifically for women smallholder farmers in Mali. This inclusive approach improves gender equity and strengthens financial protection for rural women by providing climate-resilient risk coverage. The model aims to address both agricultural vulnerability and structural gender gaps in access to insurance.

Pioneer Microinsurance: Building a Business around Positive Customer Experience Pays Off

Pioneer Microinsurance in the Philippines built a strong customer-centric culture by leveraging client data and insights and embedding customer-focused behaviors across the organization. This approach improved the customer experience, strengthened client value, and drove significant business growth, including higher policy renewals and expanded outreach.

Social Finance Brief: MiCRO - The Microinsurance Catastrophe Risk Organization

Social Finance Brief on MiCRO, focusing on their approach to agricultural insurance in Latin America. Highlights innovative financial solutions tailored to vulnerable farming populations, operational strategies, and key implementation insights drawn from regional experience.