A pilot index-based insurance product for rice farmers to mitigate flood-related risks and promote financial resilience.

Pioneer Microinsurance in the Philippines built a strong customer-centric culture by leveraging client data and insights and embedding customer-focused behaviors across the organization. This approach improved the customer experience, strengthened client value, and drove significant business growth, including higher policy renewals and expanded outreach.

Vietnam piloted enrolling TB patients into social health insurance to advance universal health coverage. While 76.5% were successfully insured, barriers like paperwork, delays, and costs left many uncovered. The study highlights the need for more flexible and patient-friendly enrollment systems.