Case brief: TUNAJALI. "Tunajali" — meaning "we care about you" — is an inclusive e-commerce insurance initiative developed to serve low-income customers across Latin America and the Caribbean (LAC). The program leverages digital platforms to provide accessible health insurance, with a focus on simplifying enrollment and claims processes. It demonstrates how tech-enabled delivery models can overcome traditional barriers and scale protection for vulnerable populations.

WFP and UNCDF piloted cyclone parametric insurance in Fiji for ~325 vulnerable households. This macro–micro model enabled payouts via mobile wallets within 3–5 days after disasters, offering financial protection to the poorest social welfare recipients.